Comperio manages the software infrastructure behind library services across Italy, from book ordering and lending to inventory management and user navigation. But their tools had grown separately over the years, creating a fragmented experience.
The real complexity? The end users are often librarians who've spent decades with these legacy systems. Any redesign needed to modernize without alienating, creating an ecosystem where tools communicate seamlessly, think Atlassian for libraries, while remaining intuitive for users who didn't ask for change.
We started with deep research. Our team immersed themselves in understanding how librarians actually work, their workflows, frustrations, and mental models shaped by years of legacy software. Only then did we begin designing. We built a comprehensive design system first: a foundation flexible enough to scale across every product in Comperio's suite. From there, we moved into user flows and interface design, working in continuous collaboration with Comperio's development team. This isn't a handoff relationship; we're embedded partners iterating together.
What began as a redesign project has evolved into an ongoing transformation. The new design system provides the connective tissue across Comperio's entire product ecosystem. Screens that once felt disconnected now speak the same visual and interaction language. And the work continues month by month, we're rebuilding the digital infrastructure that helps Italian libraries serve their communities.
Vivido Method
Vivido Method
Vivido Method
