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6
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Key Metrics & Success Criteria

The specific metrics to track at each stage, what "good" looks like, and when to pivot or double down.

Metrics Philosophy

Track only what matters. Focus on leading indicators (user engagement, activation rate) over lagging indicators (revenue). Different metrics matter at different stages.

North Star Metric

The One Metric That Matters

Successful Connections

Defined as: Seller approves buyer's access request β†’ both parties exchange messages β†’ deal progresses to next stage

Why this metric: It captures the entire value chain β€” quality listings, engaged buyers, working access control, and actual utility. If this number grows, everything else follows.

Stage 1: Pre-Launch Metrics (Month 0-6)

Waitlist Signups

100+

target

Validates demand before building

User Interviews

30

completed

Deep understanding of user needs

Problem Validation

70%+

agreement

Confirm pain points are real

What good looks like: 100+ waitlist signups, 70%+ of interviewees validate problem, 10+ say they'd pay €99/month

Stage 2: Private Beta Metrics (Month 6-10)

Weekly Active Users

30%+

of total

Engagement threshold for retention

Listings Created

50+

active

Supply side activation

Access Requests

50%+

approval

Quality of buyer-seller matches

Connections (North Star)

10+

successful

Core value delivery

What good looks like: 30%+ weekly active, 50+ listings, 50%+ access approval rate, 10+ successful connections, NPS > 40

Stage 3: Public Launch & Growth (Month 10-18)

Total Verified Users

500+

by Month 12

Network scale threshold

Paid Conversion

10%+

free→paid

Monetization validation

Monthly Recurring Revenue

€5K+

MRR

50 Pro users @ €99/mo

Connections (North Star)

50+

cumulative

Product-market fit signal

What good looks like: 500+ users, 200+ active listings, 10% paid conversion (50 Pro users), €5K MRR, 50+ successful connections, NPS > 50

Weekly Dashboard (What to Track)

New users this week (target: 10+ after Month 10)

Weekly active users / Total users (target: 25-30%)

New listings created (target: 5+ per week after Month 8)

Access requests sent & approval rate (target: 50%+ approval)

Successful connections (target: 1-2 per week after Month 10)

MRR & conversion rate (track monthly, target: 10% free→paid)

NPS score (quarterly survey, target: 40+ in beta, 50+ after launch)

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